Days after Hitesha Chandranee, a woman in Bengaluru, accused a Zomato delivery executive of assaulting and injuring her, the co-founder of the food delivery app, has said that the company is providing “all possible support” to both the alleged victim and the delivery partner to ensure that “both sides of the story come to light”.
“We are in constant touch with Hitesha, covering her medical expenses, and helping her with the proceeding,” Zomato CEO and co-founder Deepinder Goyal said in a statement. “We are also in touch with Kamaraj (the delivery executive), extending all possible support to make sure both sides of the story come to light and that due process is followed in the spirit of fairness.”Addressing the incident, Goyal said that while Kamaraj’s services had been temporarily suspended, Zomato is “covering his earnings in the interim while there is an active police investigation”.Days after Hitesha Chandranee, a woman in Bengaluru, accused a Zomato delivery executive of assaulting and injuring her, the co-founder of the food delivery app, has said that the company is providing “all possible support” to both the alleged victim and the delivery partner to ensure that “both sides of the story come to light”.
“We are in constant touch with Hitesha, covering her medical expenses, and helping her with the proceeding,” Zomato CEO and co-founder Deepinder Goyal said in a statement. “We are also in touch with Kamaraj (the delivery executive), extending all possible support to make sure both sides of the story come to light and that due process is followed in the spirit of fairness.”
Addressing the incident, Goyal said that while Kamaraj’s services had been temporarily suspended, Zomato is “covering his earnings in the interim while there is an active police investigation”. “Kamaraj gave a statement saying the woman had asked for a refund for the order when he went to deliver the food. He told her that the refund was not possible from his side, but she refused to accept the food, and according to him, this led to a verbal attack by her. He alleged she tried to hit him with her slippers, and in self-defence, he pushed her which resulted in the injury. This is the version of Kamaraj,” a police officer said.In an earlier statement, Tomato said: “We can assure you this is not the experience our delivery universe stands for. Our local representative shall be in touch with you shortly to help you with the police investigation along with assistance on the medical care required.”
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